• Housing Coordinator

    Job Locations US-CO-Wheat Ridge
    Posted Date 1 month ago(3/19/2018 1:53 PM)
    Job ID
    2018-1659
    # of Openings
    1
    Category
    Housing
    Subsidiary
    Jefferson Center
    Type
    Full-Time
  • Overview

    This position is 50% coordinator and 50% housing specialist.  The Housing Team Coordinator directly supervises the Housing Specialists who act as voucher administrators for the Division of Housing and provide homeless prevention services for housing clients.  Monitors and provides administrative oversight to the Housing Team functions at Jefferson Center as directed by the Manager of Navigation Resource Teams.  Schedules team coverage and assures good communication between the team, department, Jefferson Center, the Division of Housing, and the community.  This role also manages a .5 caseload of housing voucher clients.

    Responsibilities

    Coordinator

    • Provide direct supervision to the Housing Team.
    • Assures all regulations and administrative items are completed accurately, efficiently and with good customer service. 
    •  Provide leadership in developing and sustaining strong positive relationships with housing (and homeless) resources; including landlords, Division of Housing staff, and internal Jefferson Center resources/staff.

    Housing Specialist

    • Administer/maintain Housing Choice Vouchers, Permanent  Supportive Housing, State Housing Vouchers and related services or subsidies. Maintain updated wait list according to defined standards.
    • Assist customers with completing application, interim changes and annual paperwork.   
    • Complete Department of Housing (DOH), Housing and Urban Development (HUD) and all housing related paperwork in a timely manner utilizing the ELITE system as required. Complete all resident certification and compliance reports; including Enterprise Income Verification (EIV). Document services in the Jefferson Center health record and Homeless Management and Information System (HMIS) as appropriate.
    • Perform Housing Quality Standard (HQS) inspections and work with landlords and customers to meet guidelines for housing subsidies. Liaison with landlords and other programs/agencies to ensure good working relationships and customer service. 

      Expectations

    • Exhibits enthusiasm, courtesy, adaptability, flexibility, and spirit of cooperation in the work environment.
    • Maintains effective interpersonal relationships with customers, peers, subordinates, upper management, visitors and the general public.
    • Ability to multi-task, prioritize concerns, and effectively manage time independently.
    • Attends mandatory in-services, compliance with individualized training plan if required.
    • Documents all contacts according to Jefferson Center and Navigation Program standards while meeting productivity standards as identified by the Program Director.
    • Works cooperatively with other community agencies, as appropriate, and in agreement with supervisor. Volunteers to work on Center committees and/or task forces.
    • Participate in Evidenced Based Practices and other agency initiatives including Trauma Informed Care, Whole Health as well as other best practices.

    Other Duties:

     

    Employees will be held accountable for all duties of this job.  This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

     

    Qualifications

    • Master’s Degree in Mental Health Field
    • Licensed in the State of Colorado preferred
    • Two or more years of experience preferred
    • Consistent evidence of timely and accurate work products required
    • Must be able to complete certifications to access statewide systems (ELITE & EIV) and complete HQS Inspections within 3 months of employment

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