• Housing Specialist

    Job Locations US-CO-Wheat Ridge
    Posted Date 4 weeks ago(5/23/2018 11:05 AM)
    Job ID
    2018-1734
    # of Openings
    1
    Category
    Housing
    Subsidiary
    Jefferson Center
    Type
    Full-Time
  • Overview

    Administer Housing Choice Vouchers, Permanent Supportive Housing, State Housing Vouchers and related services and other subsidies.  Provides support and services to Navigation Program customers as needed.    

    Responsibilities

    • Administer/maintain Housing Choice Vouchers, Permanent  Supportive Housing, State Housing Vouchers and related services or subsidies. Maintain updated wait list according to defined standards
    • Assist customers with completing application, interim changes and annual paperwork   
    • Complete Department of Housing (DOH), Housing and Urban Development (HUD) and all housing related paperwork in a timely manner utilizing the ELITE system as required. Complete all resident certification and compliance reports; including Enterprise Income Verification (EIV). Document services in the Jefferson Center health record and Homeless Management and Information System (HMIS) as appropriate
    • Perform Housing Quality Standard (HQS) inspections and work with landlords and customers to meet guidelines for housing subsidies. Liaison with landlords and other programs/agencies to ensure good working relationships and customer service
    • Maintain updated list of landlords.  Assist customers with locating affordable housing and receiving other Navigation Program services as needed. Educate customers, families and Jefferson Center staff of eligibility process for various programs.  Compile and circulate required information to Jefferson Center staff, customers and families
    • Exhibits enthusiasm, courtesy, adaptability, flexibility, and spirit of cooperation in the work environment
    • Maintains effective interpersonal relationships with customers, peers, subordinates, upper management, visitors and the general public
    • Ability to multi-task, prioritize concerns, and effectively manage time independently
    • Attends mandatory in-services, compliance with individualized training plan if required
    • Participates in supervision by coming prepared with an agenda. Reports high risk/problem cases, and utilizes a problem solving approach as well as feedback. Attends supervision at times and intervals agreed upon with supervisor
    • Submits 90% of all SRFs/Progress-to-Date forms within 3 working days (team specific). Completes 95% of all paperwork by the due date
    • Meets required number of customer service hours or other measures of productivity as determined by Network Director
    • Works cooperatively with other community agencies, as appropriate, and in agreement with supervisor. Volunteers to work on Center committees and/or task forces
    • Participate in Evidenced Based Practices and other agency initiatives including Trauma Informed Care as well as other best practices

    Qualifications

    • Bachelor’s Degree in counseling, psychology or related field, and one to two years related experience and/or training
    • Consistent evidence of timely and accurate work products required to be considered for hiring  
    • Must be able to complete certifications to access statewide systems (ELITE & EIV) and
    • Complete HQS Inspections within 3 months of employment 

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