• ACT Case Manager

    Job Locations US-CO-Lakewood
    Posted Date 2 weeks ago(6/1/2018 5:36 PM)
    Job ID
    # of Openings
    Jefferson Center
  • Overview

    To provide Assertive Community Treatment (ACT) to assigned caseload to avoid inpatient level of care or to assist with transition from hospital to community. Serve as part of the inter-disciplinary team to meet contractual performance indicators with OBH for this evidence based practice. Collaborate with the ACT team to meet fidelity of the CO-ACT model.


    • Provide Assertive Community Treatment (ACT) to assigned caseload including service planning, monitoring, follow-up, linkage and crisis management for consumers
    • Provide services to meet need: in community, office-based and in consumer home
    • Make appropriate referrals to and act as liaison with community agencies, service providers and natural support systems
    • Engage consumers and appropriate family members/social supports in strengths-based treatment to stabilize and/or prevent crisis situations
    • Meet required performance standard of completing paperwork on time 95% of the time (CCAR, Treatment Plan, Case Closing)
    • Submit 90% of all PTD forms within three working days
    • Meet required number of Consumer Service Hours as determined by Network
    • Director each month
    • Adhere to CO-ACT Fidelity Model to ensure compliance with the program
    • Provide assessment of ADL (activities of daily living) skills
    • Provide individual, group and case management services as indicated and identified in the consumer treatment plan
    • Maintain communication links with other Jefferson Center programs (i.e.: Adult Outpatient, Access/Emergency, Inpatient Liaisons, Residential, Navigation, etc.)
    • Ongoing monitoring of assigned caseload, assessment of symptoms to prevent relapse and follow up with appropriate services as needed
    • Assist with monthly data tracking and reporting for OBH
    • Participate in other EBPs (DBT, IDDT) as assigned by Network Director
    • Participate in supervision by coming prepared with an agenda; report high risk/problem cases, and utilize a problem solving approach
    • Attend supervision at times and intervals agreed upon with supervisor
    • Ensure that fee collections meet the team goal as determined by Network
    • Director
    • Exhibit enthusiasm, respect, adaptability, flexibility and spirit of cooperation in the work environment
    • Maintain effective interpersonal relations with consumers, peers, subordinates, upper management, visitors and the general public
    • Effectively respond to phone call and other requests in timely manner
    • Effectively respond to consumer needs and problems, initiate and maintain
    • positive interaction
    • Demonstrate knowledge and skills to develop a therapeutic alliance with consumers and work effectively with consumers from diverse backgrounds
    • Work cooperatively with other community agencies, as appropriate, and in agreement with supervisor

    Other Duties:

    • Attend mandatory in-services
    • Participate on Center work groups/task forces as assigned
    • Use language and behavior to promote dignity/respect with consumers, staff and external customers
    • Continually strive for self-improvement to learn new skills to benefit consumers and Center
    • Demonstrate cultural competency, awareness, and skills in work
    • Have an understanding of how trauma impacts the lives of the people being served, so that every interaction is consistent with the recovery process and reduces the possibility of retraumatization
    • Participate in the Center’s training/educational programs designed to enhance knowledge about Trauma Informed Care, the impact of trauma and trauma recovery
    • Ensure that delivery practices are guided by the principles of trauma informed care
    • Other duties as assigned


    • Masters degree in Counseling, Psychology, Social Work or other related field
    • Two-year’s relevant experience
    • Licensure preferred but not required
    • CAC preferred, but not required
    • Knowledge of:
      • Stages of Change Model
      • Motivational Interviewing
      • Cognitive Behavioral Therapy skills
      • Recovery-based treatment
      • Experience with chemical dependency and abuse
      • Crisis intervention skills
      • Case Management Service Delivery
      • Trauma-Informed Care


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