• Program Coordinator - Detox

    Job Locations US-CO-Wheat Ridge
    Posted Date 3 weeks ago(3 weeks ago)
    Job ID
    2018-1793
    # of Openings
    1
    Category
    Clinical
    Subsidiary
    Jefferson Center
    Type
    Full-Time
  • Overview

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    To work collaboratively with the Manager of Substance Use Services for the oversight and coordination of the Withdrawal Management program at Jefferson Center; to oversee day-to-day operations including hiring, training, supervision of Withdrawal Management staff; to oversee programming, documentation, etc. related to Withdrawal Management program.

    Responsibilities

    • Provides clinical and administrative supervision to 20-30 staff of the Withdrawal Management program to ensure that the day-to-day operations comply with all regulatory requirements. 
    • Develops staff schedules and ensure the unit operates within the parameters of the staffing matrix, adjusting staffing as necessary for coverage. 
    • Ensures compliance with policies, procedures & regulations; maintains quality of records. 
    • Oversees medication monitoring in accordance to Center policy. 
    • Responds to and manages any crisis concerning clients and/or potential clients. 
    • Assists in the coordination of Involuntary Commitments and approvals for extended stays. 
    • Ensures the coordination of hospital referrals and outreach driver transports. 
    • Provides oversight of CAC training and supervision to ensure staff meet and maintain OBH and Medicaid billing requirements. 
    • Provides oversight of documentation, including co-signatures and billing requirements in accordance with FBHP and OBH regulations. 
    • Completes Performance Evaluations and Employee Contribution Records (ECR) for staff assigned by the Manager. 
    • Ensures staff assess clients for the appropriate levels of care and are linked to on-going services. Coordinate the services provided at the withdrawal management site with other services offered by the Center including crisis services, other substance use/co-occurring and mental health treatment services and resources to support recovery. Develop approaches to improve client engagement in needed ongoing services and utilization of internal/external resources. 
    • Facilitates on-site staff meetings and CAC supervision. 
    • Assists Manager in the coordination of 24/7 on-call phone consultation. Responsibility is shared between Manager, Supervisor and Shift Coordinators. 
    • Ensures Adverse Incident Reporting (AIR) procedures are followed. Attend Critical Incident Reviews (CIR) as designated by the Manager or CIR team.    
    • Assists the Manager in identifying potential problems areas or areas for development. 
    • Track staff hours and unit spending to remain within payroll budget allocations. 
    • Effectively responds to the client/consumer needs and problems, initiates and maintains positive interactions, timely response to phone calls, email and other requests.

    Other Duties (Productivity Performance Measures, Professional Growth/Development, Relationships/Communication) 

    • Participates on various interagency committees as requested by Manager. 
    • Participates in supervision by coming prepared with an agenda. Reports high risk/problem cases using a problem solving approach as well as feedback.   
    • Monitors, coaches, and directs clinical team on implementing strategies to reach performance measurement benchmarks. 
    • Attends mandatory in-services, staff meetings, clinical supervision, and on-line training as required. 
    • Sharing knowledge of recovery-based, stages-of-change, motivational interviewing, cognitive-behavioral, episode-of-care, trauma informed and culturally competent treatment. 
    • Complete performance evaluations and Employee Contribution Records (ECR) for staff assigned by the Manager.    
    • Assists Manager with generating reports and outcome data.   
    • Participates in staff development activities that enhance professional growth.
    • Have an understanding of how trauma impacts the lives of the people being served, so that every interaction is consistent with the recovery process and reduces the possibility of retraumatization. 
    • Participates in the Center’s training/educational programs designed to enhance knowledge about Trauma Informed Care, the impact of trauma and trauma recovery. 
    • Ensure that delivery practices are guided by the principles of trauma informed care and the principles of addiction treatment. 
    • Maintains effective interpersonal relations with consumers, peers, subordinates, upper management, visitors and the general public. Uses language and behavior to promote dignity and respect. 
    • Corporate Compliance including documentation on practice in accordance with regulatory requirements and clinical guidelines. 
    • Exhibits enthusiasm, respect, adaptability, flexibility, and spirit of cooperation in the work environment.
    • Attends the quarterly CAC business meetings in order to stay abreast of regulations and policies governing substance abuse treatment. 
    • Participate in CAC group supervision per OBH regulations. CAC II, 2 hours each month, CAC III or LAC one hour each month. 
    • Provide CAC in training group or individual supervision to staff obtaining their certification (CAC III or LAC only) and/or assist with supervising or mentoring new license eligible clinicians. 

    Note: Employees are held accountable for all duties of this job. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. 

    Qualifications

    Master's degree in a related field (psychology, counseling, human services, social work, etc.) CAC III or LAC required.   LPC, LCSW, LMFT or comparable license required, plus four or more year’s related experience and/or training.  Supervisory experience required. Experience in Withdrawal Management (Detox) as well as integrated health and/or community mental health setting preferred. 

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