• Navigation Housing Engagement Clinician

    Job Locations US-CO-Wheat Ridge
    Posted Date 4 weeks ago(4 weeks ago)
    Job ID
    Jefferson Center
  • Overview


    The Navigation Housing Engagement Clinician provides case management for the residents of ten Permanent Supported Housing units, residents who have been identified and assessed to be most at risk for chronic homelessness.  This role also provides emotional support and care management to residents living in multiple Jefferson Center owned apartment  buildings, which includes tasks such as: community-based intakes; resource counseling; psych-social education; mediation; outreach and engagement; and brief therapy.  This position works closely with Housing Specialists and Facilities staff, to identify and overcome barriers which complicate a resident’s ability to remain housed, and is a member of our clinical Mostly Medication Caseloads team.



    • Case management to the residents of ten Yarrow Permanent Supported Housing units, which can include residents of all ages.
    • Care management to 60+ residents of other Jefferson Center housing units.
    • Provides community-based intakes for those enrolling in Jefferson Center services.
    • Conducts outreach and engagement to residents identified as needing support to maintain housing.
    • Identifies potential barriers to maintaining housing and engages residents in goal setting, monitoring progress. Actively coordinates care with Jefferson Center, and other community agencies and health providers. Maintains appropriate professional standards and provides appropriate follow-up for consumers.
    • Identifies risk factors including lethality, and responds accordingly.
    • Conducts brief therapy.
    • Responsible for the coordination and/or completion of needed paperwork including treatment plans, releases of information, CCARs and other needed documentation.
    • Maintains a positive focus and excellent customer service skills towards consumers, Jefferson Center staff, and the community. Works from a strength based, recovery based perspective and takes cultural considerations into account when appropriate. Effectively responds to client/consumer needs and problems, initiates and maintains positive interactions, timely response to phone calls, email and other requests.

    Productivity/Documentation and Outcome Data:

    Documents all contacts according to Jefferson Center and Navigation Program standards while meeting productivity standards as identified by the Program Director.


    Other Duties:

    • Exhibits enthusiasm, courtesy, adaptability, flexibility, and spirit of cooperation in the work environment.
    • Maintains effective interpersonal relationships with consumers, peers, subordinates, upper management, visitors and the general public.
    • Ability to multi-task, prioritize concerns, and effectively manage time independently.
    • Attends mandatory in-services, compliance with individualized training plan if required.
    • Participates in supervision by coming prepared with an agenda. Reports high risk/problem cases, and utilizes a problem solving approach as well as feedback. Attends supervision at times and intervals agreed upon with supervisor.
    • Submits 90% of all SRFs/Progress-to-Date forms within 3 working days (team specific).
    • Completes 95% of all paperwork by the due date.
    • Meets required number of consumer service hours or other measures of productivity as determined by Program Director.
    • Works cooperatively with other community agencies, as appropriate, and in agreement with supervisor. Volunteers to work on Center committees and/or task forces.
    • Participate in Evidenced Based Practices and other agency initiatives including Trauma Informed Care, Whole Health, as well as other best practices.



    Employees are held accountable for all duties of this job.  This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.


    Masters level clinician requied with at least two years of related mental health experience. Licensure preferred. Experience in short term or brief therapy treatment approaches, including motivation interviewing and harm reduction models.  Good communication and organizational skills.  Computer skills such as proficiency utilizing email and data entry into an electronic medical records system. Knowledge of Fair Housing a plus; bi-lingual Spanish-English helpful, but not required. 


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