• Residential Counselor

    Job Locations US-CO-Lakewood
    Posted Date 1 week ago(1/11/2019 12:51 PM)
    Job ID
    # of Openings
    Jefferson Center
  • Overview



    Under the direct supervision of the Manager of Residential Programs and Services, in the Intensive Services Network, the Residential Counselor will provide direct care to the consumers in the program, communicate concerns of care with treatment team, support clients treatment goal progress, and will be responsible for the upkeep/maintenance of the facility.


    • Initiate and encourage family participation in the treatment plan.
    • Develop, in collaboration with client and case manager, a weekly schedule of activities and residential treatment goals, and then monitor progress toward identified goals.
    • Monitor client follow through with treatment expectations and consequences of individual client behavior, and communicate decisions to peers and supervisors.
    • Collaboration with the case manager/therapist for service delivery and discharge planning.
    • Order and maintain supplies as needed.
    • Submit all documentation per Center requirements and timelines.
    • Participate in supervision and team meetings.
    • Maintain effective interpersonal relationships with all consumers, teammates, supervisors and community members.
    • Respond to consumer needs in timely manner.
    • Cross training with other Center residential programs for coverage purposes.
    • Oversee clients in skills in areas meal preparation, cleaning, laundry, personal care duties, medication compliance and provide feedback as indicated, in an effort to support development of independent living skills.
    • Schedule/participate in safety/fire drills and document in log book.
    • Communicate all concerns in an appropriate/timely manner to supervisor.
    • Develop and maintain relationships with neighbors in the residential community.
    • Utilize de escalation techniques when client is in crisis, and intervene appropriately when necessary, coordination with case managers, supervisors, Access/Emergency department and community emergency responders when client requires a higher level of care or hospitalization
    • Complete apartment inspections, conduct 1:1 meetings with residents, and coordinate UDT/BA program for facility 

    Other Duties (Professional Growth/Development/Community/Relationships & Productivity Performance Measures):


    • Attend mandatory in services, compliance with individualized training plan as required
    • Attend supervision at times and intervals agreed upon with supervisor.
    • Participate in supervision by coming prepared with an agenda.  Report high risk/problem cases, and utilize a problem solving approach/utilize feedback
    • Use language and behavior to promote dignity/respect with consumers, Center staff and external customers
    • Continually strive for self improvement and remain motivated to learn new skills to benefit consumer and Center
    • Submit 90% of all Progress to Date forms within 3 working days (team specific)
    • Complete 95% of all paperwork by the due date
    • Exhibit enthusiasm, courtesy, adaptability, flexibility, and spirit of cooperation in the work environment
    • Maintain effective interpersonal relations with consumers, peers, subordinates, upper management, visitors and the general public
    • Effectively respond to client/consumer needs and problems, initiate and maintain positive interactions, timely response to phone calls, pages, email, etc
    • Demonstrates cultural competency/awareness/skills in working with diverse caseload and utilizes Center resources/trainings as needed
    • Work cooperatively with other community agencies, as appropriate, and in agreement with supervisor. 
    • Knowledge of trauma informed care and practices or willingness to obtain training/education on this.


    • Bachelor’s Degree required, with one to two years related experience and/or training.
    • Bi-lingual preferred but not required.
    • Colorado Drivers License and Current Motor Vehicle Report Required.
    • Obtain QMAP, First Aid, and CPR certifications within 30 days of hire


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